Customer Display Units

Customer display units (CDUs) form just one part of a point of sale (PoS) system, but they can offer an improved user experience for your customers.

A customer display unit is generally located at the tills and allows a customer to see what items are being scanned, as well as the associated price. Once everything has been scanned, it will show a total price to the customer so they can check they’re happy before paying. These devices are also sometimes known as a customer monitor or customer display.

Do I need a customer display unit?

A customer display unit isn’t an essential part of a PoS system, however it can create a better customer experience during the check-out process. Many customers are used to seeing such devices at a till and likely want to see an itemised list of their purchases.

These units can reduce the number of incorrect purchases, too.